Privacy Policy

We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information.

What information do we collect?

Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.
Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
Information that you provide to us for the purpose of registering with us.
Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
Any other information that you choose to send to us.

We may collect, store and use the following kinds of personal data:

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.This enables the web server to identify and track the web browser. We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

Analytical Tools

We may use analytical tools to analyse the use of this website. These tools generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. If we use Google Analytics, they will store this information. Google’s privacy policy is available at https://support.google.com/analytics/answer/6004245?hl=en-GB. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

We use MailChimp to deliver newsletters and other correspondence we send out to our mailing lists. Mailchimp helps us gather statistics regarding email opening using industry standard technologies to help us monitor and improve our information we send out. For Mailchimps privacy policy, please see: see https://mailchimp.com/legal/privacy/. If you do not wish to receive newsletters from us any longer, you can unsubscribe at any time. We include ‘an unsubscribe’ link at the bottom of every email we send.

USING YOUR PERSONAL DATA:

Administer the website.
Improve your browsing experience by personalising the website.
Enable your use of the services available on the website.
Send to you goods purchased via the website, and supply to you services purchased via the website.
Send statements and invoices to you, and collect payments from you.
Send you general (non-marketing) commercial communications.
Send you email notifications which you have specifically requested.
Send to you our newsletter and other marketing communications (relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you) by post or, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications to be sent by emailing us.
Provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
Deal with enquiries and complaints made by or about you relating to the website.

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

OTHER DISCLOSURES:

To the extent that we are required to do so by law.
In connection with any legal proceedings or prospective legal proceedings.
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you: Except as provided in this privacy policy, we will not provide your information to third parties.

INTERNATIONAL DATA TRANSFERS

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

SECURITY OF YOUR PERSONAL DATA

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

POLICY AMENDMENTS

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

YOUR RIGHTS

You have the following rights relating to the processing of your personal data:

The right to be informed – in this privacy policy we set out how the data we collect from you is processed. Please note that we never buy or sell personal data.

The right of access – you can request that we provide you with all of the information we hold about you and will provide this to you within one month of receipt.

The right to rectification – we encourage you to contact us to let us know if your personal details change. You may update your personal information by contacting us using the support or contact sections of our website, by contacting us directly (see our contacts page).

The right to erasure – you have the right to have your personal data erased in certain situations such as withdrawing your consent for us to hold it.

The right to restrict processing – you have the right to restrict the processing of your personal data in certain circumstances. This means that you can limit the way that we use your data.

The right to data portability – you have the right to request that we transmit your data directly to another ‘data controller’.

The right to object – you have the right to object to the processing of your personal data.

THIRD PARTY WEBSITES

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

UPDATING INFORMATION

Please let us know if the personal information which we hold about you needs to be corrected or updated.

CONTACT

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email (see our contact page)